Common Email Errors and How to Fix Them Print

Introduction
Even professional email systems can experience errors. Understanding common issues and their solutions ensures your business email remains reliable and uninterrupted.

Common Email Errors

1. Authentication Failed

   • Occurs when the email client cannot log in.

   • Fix: Double-check the email address, password, and server settings (IMAP/POP3/SMTP).

2. Mailbox Full

   • Email cannot be delivered because the storage quota is exceeded.

   • Fix: Delete old emails, archive messages, or increase mailbox quota.

3. Cannot Send Email / SMTP Errors

   • Usually caused by incorrect outgoing server settings or blocked ports.

   • Fix: Ensure SMTP server, port, and authentication settings are correct.

4. Emails Going to Spam

   • Messages may be flagged by recipients’ spam filters.

   • Fix: Set up proper SPF, DKIM, and DMARC records.

5. Connection Timeout

   • The client cannot connect to the server.

   • Fix: Check internet connection, server status, and firewall settings.

Conclusion
Being familiar with common email errors helps maintain seamless communication for your business. CloudZanzibar provides 24/7 support and technical assistance to quickly resolve any email issues, keeping your business online without interruptions.